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Terms of Use

Making a purchase

Making a purchase from our site could not be easier.
Just login using your supplied username and password to view our full range of products.
When you find an item you wish to order type in the quantity required and click ‘Add’.
After you have finished selecting items from the range click on ‘basket’ and proceed to the checkout. Once you have agreed to our terms & conditions you are ready to place your order.
You will then receive a confirmation email showing a summary of your order which you should keep for your records.

Handling & Delivery

CARRIAGE CHARGES FOR ORDER DELIVERIES (EXCLUDING VAT)

 

CARRIAGE PAID VALUE

CHARGE FOR UNDER CARRIAGE PAID

UK MAINLAND

£150.00

£7.95

HIGHLANDS & ISLANDS,
NORTHERN IRELAND

£200.00

£20.00

CHANNEL ISLANDS

£500.00

£25.00

EIRE

€350.00

£25.00

EXPORT

AT COST AT COST

 

VAT will be charged at the prevailing standard rate.  All credit account orders will be dispatched within 2 working days. (Please Note: Delivery times may vary over holiday periods

Payment

Invoices will follow orders sent out and will be charged to your existing credit account with Mag Mouch Sophos in accordance with the terms and conditions applied to your account.

Retention of Title

Risk in the goods passes to you on delivery to your address, but the goods remain our property until payment is received in full. You agree that, in seeking to exercise our rights under this clause, we may at any reasonable time, enter your premises and remove our goods.

Amendments & Returns

Unfortunately we are unable to amend orders that have been placed, so please take care at the checkout.
Mag Mouch Sophos is not a sale and return company therefore if you consider any of your goods not to be in accordance with your order or they are unsatisfactory for any reason, please advise us immediately via the sales office: 01572 824333. If we are at fault carriage will be refunded and prompt adjustments made.

Please note: No returned goods will be accepted without our prior consent. No claim will be entertained unless within 14 days of the invoice date.

Privacy Policy

Mag Mouch Sophos do not disclose buyers’ information to third parties.

Cookies are used on our ordering website for communication purposes, they store your email address and password and keep track of items in your shopping basket. If your cookies are not active you will be unable to place an order.
To activate your cookies go to your internet browser click on ‘tools’/ ‘Internet options’/ ‘Privacy’/ ‘Unblock cookies’

For data protection purposes, all data collected by this site is stored safely by Arnold Wills & Co Ltd.

Proforma Accounts

Proforma account holders should note that their orders will not be processed until receipt of payment, thus exempting them from the delivery timescale. Proforma account holders will be contacted by a member of the sales team with the value of the order and how to make a payment. Once the payment has been received the order will be processed and dispatched within the time scale.

Registered address:
Aston House
York Road
Maidenhead
Berkshire
SL6 1SF

Registered in England No. 417612
VAT Registration No.  GB119 1702 88